Privacy Policy

Last Updated: December 28, 2025

1. Introduction

Fast Filing Services LLC ("Company," "we," "us," or "our") operates the Not A Lawyer platform and website at not-a-lawyer.org (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using the Service, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use the Service.

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2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you use our Service:

• Account Information: Name, email address, password (encrypted).
• Payment Information: Credit card details, billing address (processed securely through our payment processor, Braintree/PayPal).
• Profile Information: Company name, subscription preferences.

2.2 Usage Data

We automatically collect certain information when you access the Service:

• IP address and browser type.
• Pages visited, time spent, and navigation patterns.
• Device information and operating system.
• Referring website and search terms.

2.3 User Content

Important: Uploaded documents and queries are transmitted to third-party AI services (xAI/Grok) for processing. We strongly advise against including highly sensitive personal information, Social Security numbers, trade secrets, or confidential proprietary information in your uploads.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide the Service: Process your queries, analyze documents, generate templates, and deliver AI-powered legal information.
• Account Management: Create and manage your account, process payments, and communicate about your subscription.
• AI Processing: Transmit your queries and documents to xAI's Grok API for analysis and response generation.
• Service Improvement: Analyze usage patterns, improve features, and enhance user experience.
• Customer Support: Respond to inquiries, troubleshoot issues, and provide assistance.
• Communications: Send service updates, security alerts, and marketing communications (with your consent).
• Legal Compliance: Comply with legal obligations and protect our rights.

4. Sharing & Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

• xAI (Grok): Your queries and uploaded documents are processed through xAI's Grok API to provide AI-powered responses.
• Braintree/PayPal: Payment processing and subscription management.
• Hosting Providers: Server infrastructure and data storage.
• Analytics Services: Website analytics and performance monitoring.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Third-Party Services

Our Service integrates with third-party services that have their own privacy policies:

• xAI (Grok): AI processing - xAI Privacy Policy
• Braintree/PayPal: Payments - PayPal Privacy Policy

We encourage you to review these policies to understand how your data is handled by these services.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS).
• Secure password hashing.
• Access controls and authentication.
• Regular security assessments.

7. Data Retention

We retain your information for as long as necessary to:

• Provide the Service and maintain your account.
• Comply with legal obligations.
• Resolve disputes and enforce agreements.

Account Deletion: Upon account cancellation or deletion request, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

Uploaded Documents: Documents uploaded for contract review are processed in real-time and are not stored long-term. Chat histories may be retained to provide conversation context.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal information.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your personal information.
• Data Portability: Request a copy of your data in a portable format.
• Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, contact us at support@not-a-lawyer.org.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. By using the Service, you consent to such transfers.

10. Children's Privacy

The Service is not intended for children under 13 years of age (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly. If you believe a child has provided us with personal information, please contact us.

11. Cookies & Tracking

We use cookies and similar tracking technologies to:

• Maintain your session and preferences.
• Analyze site usage and performance.
• Improve user experience.

You can control cookies through your browser settings, but disabling cookies may affect Service functionality.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or prominent notice on the Service. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.

13. Contact Us

For questions about this Privacy Policy or our data practices, please contact us at:

• Email: support@not-a-lawyer.org
• Website: https://not-a-lawyer.org

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